Service Contract Executive

XRX Technologies Ltd is a leading ICT specialist that offers smart solutions to technological challenges both for business excellence.

We are a Value-added technology Service Provider with strategic intent of providing technology solutions that enable continuous business improvement and value-addition for our customers.

We achieve this through our people who have technical competence and business acumen, and by incorporating international best practices to provide a high level of service.

Position: Service Contract Executive

Reports To: DMS Manager

Nature and Scope of the Position

The position reports to the Head of DMS division who reports to the managing Director.

Working within the sales team you will be responsible for building and developing a successful sales pipeline.

This is a new business role and you will be expected to generate leads by participating in a number of sales activities: The Ideal candidate should have experience and proficiency in IT System workflow, system analysis and design skills.

Duties

• Provide high-level direct client contact with corporate clients.
• Cultivate relationships at the highest levels of top target market companies
• Provide executive level representation at high-stakes meetings with prospects, clients, and technology/channel partners.
• Provide accurate and timely Forecast’s and Funnel using the appropriate Sales Tools and Processes and maintain all relevant information about Customers, Prospects, Campaigns, and Leads.
• Drive revenue through long-term, high-dollar contacts.
• Develop new markets as needed by clients.
• Consult with clients on their IT and DMS needs and creative design solution to meet client needs
• Provide feedback to the rest of the organization on how to better satisfy client needs.
• Collect debt in allocated accounts.
• Perform other job-related duties and responsibilities as requested.
• Provide excellent customer experience to existing and new clients
• And any other duties assigned

Qualifications

Academic

Essential: Degree or HD

Desired: Degree in IT

Experience

• Minimum of 1-2 year in sales position

Work related skills

• Experience in telemarketing
• Experience in consultative approach to selling
• Experience and success in cold calling
• “Hunter” rather than “farmer” – this is very much a new business development role
• Experience in IT Sales in a Service environment.

Personal attributes

• Positive attitude and willingness to go beyond the normal call of duty
• Quick Learner especially in products spec and benefits
• Ability to build rapport – “warm” to a person and get a person “warm” to them. This is an emotive “trust based” sale
• Highly professional and presentable. Again, the impression and relationship a person can build with the client is key critical
• Numerate – there is a fair amount of discussion of financial IT issues with clients
• Excellent communication skills – both written and oral
• Desire to “push the boat out” and contribute strongly to building a great company. The ideal candidate will have both a) hunger and drive and b) the ability to fit into and work successfully with an entrepreneurial and “can do” team

Please submit a cover letter and curriculum vitae (CV) to the following e-mail address on or before 29th July 2012

Only shortlisted candidates will be contacted for interview. careers@xrxtechnologies.co.ke