Laboratory Quality Systems Manager

Location: Juba, South Sudan
Position Summary:
The Quality Systems Manager (QSM) will provide technical assistance in coordination with the U.S. Centers for Disease Control Global AIDS Program – South Sudan (CDC/GAP – South Sudan) to support the Ministry of Health in the establishment of a laboratory quality management system (QMS) at all levels of the national tiered laboratory system.

The QMS will include reference documents of policies and standards for accreditation, facilities, instrumentation, testing methods and human resources; standard operating procedures; and management procedures to assure access to quality laboratory services in South Sudan.

The Quality Systems Manager will contribute to all aspects of the development of the QMS including drafting documents, training laboratory staffs, assessing laboratory services and developing quality improvement plans, mentoring and coaching laboratory staffs and supporting initiatives for laboratories to achieve accreditation.

This position reports to an APHL Program Manager and receives day-to-day direction from the CDC/GAP-South Sudan Laboratory Lead.
Responsibilities include but are not limited to:
1. Develop with MOH and CDC/GAP-South Sudan an operational plan consistent with the National Laboratory Strategic Plan with clear direction on how to implement and coordinate the strategic initiatives for strengthening laboratory services including facility and equipment improvements, technical and supervisory training, development of standard operating procedures, quality improvement initiatives and supply and maintenance systems strengthening
2. Provide technical assistance in the development of terms of reference, and support the activities of a Laboratory Technical Working Group for the South Sudan Laboratory Network.
3. Develop a stepwise plan for implementing and sustaining an EQA Program.
4. Provide guidance, mentorship and coaching for the laboratory staff.
5. Work closely and report progress of activities to CDC/GAP-South Sudan.
6. Provide routine debriefings (at least biweekly) to CDC/GAP-South Sudan and MOH.
Overall Qualifications:
This position requires a responsive, committed individual who recognizes the impact of the work on the organization as a whole.
The requirements listed below are representative of the knowledge, skill and/or ability required.
  1. A four year university degree in medical laboratory science, masters level preferred
  2. 4-7 years experience in the performance of clinical laboratory procedures including 2 years supervisory/ laboratory management experience
  3. Knowledge of and practical experience in use of laboratory quality control and assurance procedures and compliance with laboratory accreditation standards (e.g. SLMTA/SLIPTA, ISO 15189)
  4. Experience with lab administration (procurement, scheduling, documentation, HR development)
  5. Ability to work collaboratively with multiple organizations for the benefit of South Sudan’s laboratories and the people they serve
  6. Ability to be self-directed, highly organized, and a team player with a positive attitude
  7. Good written and oral communication skills – fluent in spoken and written English; basic Arabic is an added advantage
  8. Excellent interpersonal skills and keen sense of confidentiality
  9. Computer Skills: To perform this job successfully, an individual should have experience with a laboratory information management system, basic computer skills and be familiar with a Windows operating system including excel and word
  10. Knowledge of problem solving techniques and good negotiation skills
  11. Active, creative and self-motivated personality
To apply for this position, please send resume to Sherrie Staley at sherrie.staley@aphl.org.
Laboratory Quality Systems Manager Laboratory Quality Systems Manager Reviewed by Unknown on 1:48:00 AM Rating: 5

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